In this article
As an Administrator:
If you have Administrator access permission you can view the activity log for Digital Feedback. This allows you to track completed surveys that were initiated by a Digital feedback intercept. You can filter the log for date/time, company, survey id etc.
Go to the Professional Authoring application, and in the Admin menu select Activity logs > System Activity.
If you have access to more than one company then in the Company field, select the company you are interested in.
In the Activity type field, scroll down to Interview complete - Digital Feedback, then set the Interval and Grouping filters as appropriate.
On completion, click Search to view the log.
Figure 1 - The Digital Feedback activity log
As a User:
As a user you can see how successful your Digital Feedback program is.
Click the drop-down to open a menu of the filter options, and select the time-frame you wish to view. Select Custom range to input specific dates and times for the filter, then click Apply.
Figure 2 - Selecting the time-frame to be viewed
The counts are then displayed.
Figure 3 - Example of the list of completes for a program
Note that the list shows the number of completes for the survey that are triggered by a specific scenario in the program.
Counts
You can see how many times the survey has been initiated. When the survey appears to the viewer, the counter is incremented. Note that this counter is independent of the survey setting that will only create a record after the first page has been submitted, so you will still record counts even if the setting is enabled. Refer to the separate Survey Designer documentation for further details of this setting.
You can also see the completed interview count.
The counts are shown per project, per scenario within a program, and are displayed by default when you enter a program. At other times, click the Metrics icon (ringed below) to display the page.
Figure 1 - The Counters page
You can filter the counts by time frame. Click the filter to open the drop-down list and select an option.
Figure 2 - Selecting a filter option
Note: Digital feedback transactions appear in a separate column in Professional Authoring’s Activity Logs > System Activity.