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Forsta Digital Feedback Support

All the topics, resources needed for Forsta Digital Feedback.

Creating a New Program

  • Creating a New Program

    Invitations, containers and surveys can be considered as the “resources” used by different scenarios. These resources can be switched on and off depending on...

  • Adding Containers

    Note: Containers are not used with Mobile SDK Programs. Note: The example containers provided in the Digital Feedback module are WCAG 2.1 AA compliant.A "co...

  • Adding Invitations

    Note Invitations are not used with Mobile SDK Programs. Note ...

  • Adding Surveys

    Here you add the surveys that you intend to present to the users, and you can also access those surveys. You can register any number of surveys with a progra...

  • Setting Access Permissions

    By default, you as the program owner have full control over the program. However you may want others to be able to view and maybe edit and publish your progr...

  • Contact Frequency Rules

    When using surveys linked to hubs you can set up Contact Frequency Rules (CFR). If the survey is contained within a hub where CFR is enabled (refer to the Sm...

  • Change Log

    As more and more programs are created and as more people work on programs, it becomes increasingly important to understand what changes have been made to the...

  • Throttling the Number of Completed Surveys

    You can throttle, or limit, the number of completed surveys that are allowed by a program in a specific time-frame. This allows you to control the through-pu...